Last Updated: 15 January 2024
This policy tells you:
We’re strongly committed to keeping your personal information safe. To do this we design our services with your safety in mind. At the same time, no service can be completely secure – if you have any concerns that your Wintor account or personal information has been put at risk, for example if someone could have found out your password, please get in touch straight away.
Where we store your information: All your information is stored in the EU. Some companies that provide services to us run their services from outside the European Economic Area. We only let that happen if we are satisfied with their levels of security. Keep in mind that when you give us personal information it could be being transferred, stored or processed in a location outside the EEA. Check out our list of sub-processors, the information exchanged and the reason at the bottom of this document.
We collect as little personal information as possible by design. During sign up, you enter your full name and email address, this is used to log in and communicate. We also ask the general occupation for a better onboarding experiences, but this information is not stored. During the usage of the app or platform anonymized usage logs are gathered, that can not be linked to the user. In these anonymous logs we store some information on the type of device is being used and some identifiers for analysis.
Devices are lots of things like:
We automatically collect some technical information from these devices and web browsers even when you’re not signed in to a Wintor account. This might include:
Personal information is stored indefinitely while your account is in use. After no activity is detected for a year, your account and related personal information will be removed. Before this happens, you will receive reminders to log back in to reactivate the account.
We have to have a valid reason to use your personal information. It’s called the “lawful basis for processing”. Sometimes we might ask your permission to do things, like when you subscribe to an email. Other times, when you’d reasonably expect us to use your personal information, we don’t ask your permission, but only when:
We use your information for these types of things:
We might use your information to contact you about different things, like:
We’ll only contact you when we need to or when you’ve given us permission. We’ll never contact you to ask for your Wintor account password.
Will I be contacted for marketing purposes?
We’ll only send you marketing emails or contact you about Wintor services and your views on issues about Wintor if you’ve agreed to this. Keep in mind, even if you unsubscribe, we may still contact you, for other reasons then marketing.
We’ll never sell your personal information. We do share it with others in these ways:
You can delete your account. Your account information is immediately deleted.
Anonymous logs are not deleted, as we cannot link this back to the user requesting deletion.
Remember, you’re in control of your personal information. You have the right to:
Cookies are bits of data which are stored in your computer or mobile when you visit a website or app. There are also similar pieces of tracking information we collect.
To do a few different things:
A few things on our websites would not work without some cookies. Tech people call these “strictly necessary cookies”. They’re always on when you visit us. But we want to use others like functional, performance and advertising cookies to make your experience more enjoyable. We’ll only use them if you’ve agreed. You can always change your mind. Bear in mind there are some other cookies out there from other companies. These “third-party cookies” might track how you use different websites, including ours. For example, you might get a social media company’s cookie when you see the option to share something. You can turn them off, but not through us.
Some are erased when you close the browser on your website or app. Others stay longer, sometimes forever, and are saved onto your device so that they’re there when you come back.
When you first visit us, we’ll tell you about our cookies and ask you to agree if we can use them. You can always change your mind by going to your settings. Stopping all cookies might mean you can’t access some Wintor services, or that some of them might not work properly for you. Another way to control some tracking is in the settings on your device.
We update this policy sometimes. If we make important changes, like how we use your personal information, we’ll let you know. It might be a notice, an email or a message in your app. If you don’t agree to the changes, then you can always stop using our services, delete your account and stop giving us any more personal information. We’d be sorry to see you go.
Find out more and contact us about your rights.
There are a few instances, in which personal information is shared with third parties.
Our email campaign provider receives email addresses of all users. This is used to contact users about new features or any other updates of the Wintor platform. When your account is deleted from the Wintor platform, your email address is also removed from Mailerlite. Mailerlite Data Processing Agreement